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Can I book multiple services at one appointment?

Yes, you must book a separate appointment for each service. For example, if you want Xeomin and lip filler at the same appointment be sure to book both. If you require booking assistance please contact us directly.

How long is a typical appointment?

Most Xeomin (purified botox) appointments can be completed in as little as 20 minutes. Lip filler appointments range from 20 minutes to 1 hour depending on service.

What if I change my mind after my appointment, or am not satisfied with my result?

Your satisfaction and safety are our two top priorities. We strive to provide thorough pre-procedure patient education, anticipatory guidance, and ongoing support following your treatment to help you form realistic expectations. Injectables are not an exact science; no results are guaranteed and services are non-refundable. Effects of Xeomin treatments are temporary, and will fade over the course of 3-4 months. Dermal fillers may be dissolved after 4 weeks at an additional cost.

Do you offer any promotions or discounts?

In general we do not offer any discounts. We participate in Xeomin Virtual Rewards and Aspire Rewards programs.  Promotions may be offered sporadically and are subject to availability and offer terms. To keep up to date with any specials, please follow us on Instagram @dr._hafezi_dnp or contact us directly.

How long do I need to wait between appointments for additional treatments or touch-ups?

Xeomin touch-ups will be considered 2-4 weeks after your treatment at an additional cost to allow time for full effect to take place. Sequential lip filler appointments will be scheduled no sooner than 4 weeks apart to allow time for healing and product settling.

What reasons would make me a poor candidate for Xeomin or filler treatments?

Your injector will provide a consultation to help determine which services are needed to help you reach your aesthetic goals. You must be at least 22 years old and may not be pregnant or breastfeeding as there is no safety data available in these populations.

What is your cancellation policy?

Kindly give 48 hours express notice if you are unable to keep your appointment. Any cancellations within the 48 hour window may be subject to $100 cancellation fee (Xeomin) or up to 50% of booked services (filler) at your injector's discretion.

What is your no-show policy?

First, please don't no-show. We respect your time and ask the same of you. Please communicate if you can't make it. A no-show will be subject to a $100 missed appointment fee (Xeomin) or up to 50% of scheduled services (filler). Sequential no-shows may lead to dismissal from our practice.

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